Cargo Loss & Damage Claim

We have received your claim, it will be processed in the order it was received and we have 30 days to acknowledge it. You will then receive a letter via email letting you know if any additional information is needed. It can take up to 120 days for a resolution to be reached on a claim.

In order for our Claims Department to dedicate their efforts toward resolving your claim on hand, we ask that you not call/email for the status within the first thirty days. When you do inquire please be sure to include the Yellow Pro # in the subject line. Also PLEASE DO NOT re-send all of the claim documents. If we've not received your claim and you are inquiring, we will let you know at that time that we do not have the claim. You can then, at that time, resend to us. Duplicate emails only slow down our claim process.

We regret that you had to file this claim. Please know that we will carefully review your claim - our goal is always a fair and legal outcome.

*Required

Date * (YYYY-MM-DD)

PRO Number *

Reference Number*

Preparer's Name *

Email *

Phone *

Fax

P/U Date * (YYYY-MM-DD)

Claim Type *

Date of Incident * (YYYY-MM-DD)

Description * (50 characters max)

Commodity *

Weight *

Value of Goods *

Freight Charges *

Total Claim: $0.00

International Address

Company Name*

Street 1*

Street 2

City*

State*

Postal Code*

Country

Mailing Address is Same as Payment Address

International Address

Payment Company Name*

Payment Care Of

Street 1*

Street 2

City*

State*

Postal Code*

Country

International Address

Shipper Name*

Street 1*

Street 2

City*

State*

Postal Code*

Country

International Address

Consignee Name*

Street 1*

Street 2

City*

State*

Postal Code*

Country

Can Damaged Goods Be Repaired? *

Yes

If Yes, For How Much Approximately?

Can Damaged Goods Be Used As Is? *

Yes

If Yes, For How Much Allowance?

Are Damaged Goods New Or Used? *

New

Used

Any Other Information You Wish To Provide?

I acknowledge and agree that Yellow Logistics is acting as a property broker and only facilitating the filing of a claim Customer acknowledges and agrees that Yellow Logistics shall bear no liability for cargo loss or damage arising from or related to the performance of motor carrier services by third party service providers. Yellow Logistics may facilitate the claims filing process with third party service providers if Customer submits to Yellow Logistics within 45 days from the date of delivery a written claim fully supported by all relevant documentation including but not limited to the signed delivery receipt and listing the nature, cause, and specific amount of the claimed loss or damage. Yellow Logistics may, in its sole discretion and without liability to customer, discontinue pursuit of claims with the third party service provider if such claim is not resolved within sixty days of receipt by Yellow Logistics. with the carrier. See Yellow Logistics' full terms of service for details. *

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